Privacy Policy

This Privacy Policy explains what information Rentily (“we”, “us”) collects, how we use it, and the choices you have. It applies to gorentily.com and the Rentily portals.

Information we collect

Account information you provide: name, email address, and (if you set one) a password, which is stored only as a salted hash. Property and tenancy information entered by property managers: properties, units, leases, tenants, owners, maintenance requests, messages, and related records. Payment information is handled by our payment processor (Stripe) — we do not store card or bank numbers; we retain only Stripe identifiers and limited details such as the last four digits and payment status.

How we use information

To provide the service — authenticating you, showing your portfolio or tenancy, collecting rent, distributing owner payouts, sending maintenance and account notifications, and keeping the platform secure. We do not sell your personal information.

Service providers

We share data only with providers that help us run Rentily: Stripe (payments and payouts), Resend (transactional email such as sign-in links), Neon (database hosting), and Vercel (application hosting). Each processes data on our behalf under their own terms.

Data retention & security

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. Traffic is encrypted in transit (HTTPS), sessions are signed, and access to portfolio data is scoped to the account it belongs to. No system is perfectly secure, but we work to protect your information.

Your choices

You can update your account details in the portal, or contact us to request access to or deletion of your personal information. Tenants and owners are invited by their property manager, who is the primary controller of the records about their tenancy or properties.

Contact

Questions about privacy? Email privacy@gorentily.com.